Agent Bob

A customer has a good experience, pays, and leaves. No one asks for a review. Weeks later a new buyer compares you and a competitor. They see fewer stars on your profile and calls the other business. Silent loss.

Now the harder case: a customer waits 20 minutes, gets the wrong item, and is ready to post a 1★ review. Agent Bob messages within an hour by WhatsApp, SMS or any way of communication of your liking: “How did it go today?” If they reply “Not great,” Bob moves to a private channel, collects the issue, alerts your team, and offers a fix (redo, refund, voucher, call-back). After it’s resolved, Bob follows up for an honest review. Result: no public 1★, often a thankful 5★.

With Agent Bob, every customer gets a polite request at the right moment, then one reminder if they forget. Happy customers go straight to your Google review link. Unhappy ones are caught privately first so you can fix the issue before it becomes a public 1★. Reviews grow steadily, your average rating climbs, and you show up in the local pack more often.

Agent Bob can:

• Send timed requests + one reminder → usually 3–4× more new reviews.

• Pre-review filter to catch issues privately before they hit Google.

• Lift trust and visibility; +1★ average often correlates with 5–9% revenue lift.

• Collect photos/comments that make your profile stand out.

• Track who was asked, who replied, and who needs a nudge.

• Work by WhatsApp/SMS/email  or any way of communication and log results to your inbox/CRM.

Outcomes:

• More 5★ reviews, fewer bad surprises.

• Stronger map ranking; 80–90% of shoppers check reviews before visiting.

• Less admin chasing reviews.

• A small, compounding engine that pays for itself fast.

Additional info

• Who it’s for: Trades, clinics, salons, hospitality, retail, property services, any local business that wins via trust or wants better reputation.

• What you get:

  • Review request flows (request + reminder) with your brand voice

  • Google review deep-link + QR for in-store use

  • Private feedback form and alerts for issues

  • Dashboard + weekly email summary

  • Pro adds reputation replies and campaign variants

• Integrations: Google Business Profile, WhatsApp, SMS, email, CSV/CRM import.

• Implementation: Go-live in 3–5 days.

• KPIs we track: Requests sent, response rate, new reviews/month, average rating trend.

• Proof/ROI example: Avg local business at €20k/month revenue. 10 extra reviews/month and a rating lift can drive ~€250 extra revenue + €50 time saved ≈ €300/month. (Your numbers may be higher with more volume.)

Price

• Base — Initial setup fee of €449 • €50/month maintenance fee which covers LLMs provider costs, maintenance and updates.
  Timed ask + reminder, Google deep-link/QR, private feedback form, tracking, summaries.

• Pro — Initial setup fee of €599 • €80/month maintenance fee which covers LLMs provider costs, maintenance and updates.
  Everything in Base + Agent Bob drafts and post responses to Google reviews in your tone guide. You approve once, then we run + Any additional feature you can think of, some examples are as follow:

• Staff attribution & leaderboard. QR per staff/job so you see who drives 5★ and coach where needed.

• Competitor watch. Alerts when nearby rivals gain stars or volume; monthly summary.

• Photo/video boost. Prompts happy customers for media; surfaces the best to your profile.

• Website review widget + schema. Auto-sync latest 5★ to your site with SEO-friendly markup.

(Prices may vary especially the maintenance fee depending on usage and features, any change to these prices will be notified and disclosed before your purchase)